Grand Palladium Colonial Resort & Spa, Riviera Maya
About the Resort
Grand Palladium Colonial Resort & Spa is an all-inclusive hotel situated in the stunning Riviera Maya, celebrated for its Spanish colonial architecture and lush tropical gardens. The resort is perfectly positioned between Tulum and Playa del Carmen, providing guests with exquisite views of the Caribbean Sea and direct access to one of the region’s finest beaches. The resort's extensive amenities cater to families, couples, and friends alike, ensuring a memorable experience filled with relaxation and entertainment.
Location
Located just 35 km from Aeropuerto de Playa del Carmen, the resort combines convenience with natural beauty. Set amidst exotic flora, the
Rooms
The resort offers a variety of luxurious rooms and suites, including options for families or couples looking for romance. Accommodations feature furnished balconies with stunning views of gardens or the mangrove forest, along with amenities such as a
Eat & Drink
The resort hosts up to nine à la carte restaurants serving a plethora of cuisines, including authentic Mexican, Italian, Brazilian, and Thai flavors. Signature dishes include expertly prepared local seafood and premium steakhouse selections. Guests can also enjoy buffets that cater to different tastes, along with a
Leisure & Business
Leisure activities abound, with access to multiple pools, including a family-friendly lagoon-style pool with bar service. The Zentropía Palladium Spa & Wellness offers a
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Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Archery
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a somewhat mixed experience at the Grand Palladium. While I found the food to be quite good and the pool area enjoyable, I was really let down by the outdated rooms and the rocky beach. The staff did their best to maintain the beach despite the seaweed issues, but overall, it did not live up to my expectations based on the reviews I read before my stay.
We had a fabulous time at the Grand Palladium Colonial, enjoying its beautiful setting amidst tropical gardens and efficient, hardworking staff. The resort offered a solid selection of dining options, but the food was not the five-star quality we expected, and the room experience had its ups and downs. Overall, it’s a delightful place to relax, but the value might not suit everyone, especially those who aren't big fans of all-inclusive stays.
Our stay at the resort was pretty enjoyable, with beautiful grounds and plenty of amenities to keep us busy. The rooms were spacious and generally clean, though a little outdated in decor. Most of the staff were friendly and eager to help, but we did encounter some inconsistent service at times. Dining options were varied, but we had mixed experiences with the food quality. Overall, it's a great place for a relaxing vacation, but there are a few areas for improvement.
My family and I had a fantastic time at this resort! The location is lovely, surrounded by lush greenery and wildlife. The rooms were clean, spacious, and comfortable, but the dining experience could use some improvement with more varied options. We loved the activities available at the beach and pool areas, but some amenities, like the snorkeling gear, felt a bit outdated. Overall, it's great value for money, and we would definitely return.
Overall, we had a fantastic family vacation at Grand Palladium. The staff were incredibly helpful and dedicated, and our kids had an amazing time enjoying the various activities. The beach was beautiful and relaxing, but we were disappointed with the dining reservation system. While the rooms were clean, they could use some updates, and we did encounter an unfortunate incident with a lost phone that left a bittersweet note on an otherwise great trip.
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